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Privacy Policy

LAST UPDATED: 

JULY 22ND, 2024

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INTRODUCTION

Welcome to ONCE UPON A FIESTA, INC AND ALL INCLUSIVE EVENTS, INC ("WE", "US", "OUR") honors the privacy of our customers. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, the reasons for collecting this information, how it is used, and the measures we take to protect your information.

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1. Information We Collect

We collect personally identifiable information from you when you interact with our website and services. This information may include:

  • Name

  • Email address

  • Phone number (including SMS consent)

  • Mailing address

  • Payment information

  • IP address

  • Any other information you provide to us voluntarily
     

2. Why We Collect Your Information

We collect your information for the following purposes:

  • To process your orders and provide you with the services you request

  • To communicate with you about your orders, inquiries, and other customer service needs

  • To send you marketing communications, if you have opted in to receive them

  • To improve our website and services based on your feedback and usage

  • To comply with legal obligations

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3. Legal Basis for Collection

We collect and process your personal information based on the following legal grounds:

  • Your consent (e.g., for marketing communications)

  • Performance of a contract (e.g., processing your orders)

  • Compliance with legal obligations

  • Legitimate interests (e.g., improving our services)
     

4. How We Use Your Information

We use the information we collect from you in the following ways:

  • To fulfill your orders and provide the services you request

  • To communicate with you regarding your orders and inquiries

  • To send you promotional offers and updates, if you have opted in

  • To analyze and improve our website and services

  • To comply with legal requirements

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5. Sharing of Your Information

We do not share your phone number or any other personal information collected for SMS consent with third parties or affiliates for any purposes.

We may share your information with:

  • Service providers who assist us in operating our website and services (e.g., payment processors, shipping companies)

  • Legal authorities, if required by law
     

6. Your Choices Regarding Your Data

You have the following choices regarding your personal information:

  • You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.

  • You can request access to the personal information we hold about you and ask us to correct, update, or delete it.

  • You can object to the processing of your personal information in certain circumstances.

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7. Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure servers and encryption

  • Regular security assessments

  • Access controls
     

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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*** SMS COMMUNICATION

BY PROVIDING YOUR PHONE NUMBER AND OPTING IN TO RECEIVE SMS COMMUNICATIONS, YOU AGREE TO RECEIVE TEXT MESSAGES FROM ONCE UPON A FIESTA AND ALL INCLUSIVE EVENTS REGARDING YOUR ORDERS, APPOINTMENTS, SPECIAL OFFERS, AND OTHER RELEVANT UPDATES. MESSAGE FREQUENCY MAY VARY.

OPT-OUT:

  • You can opt out of receiving SMS messages at any time by replying "STOP" to any message. You will receive a confirmation message that you have been unsubscribed, and no further messages will be sent to your mobile number.

  • SMS opt-in or phone numbers for the purpose of SMS are not being shared.

  • For additional assistance, you can reply "HELP" to any message or contact our customer service team.

     

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@allinclusiveeventsinc.com.​

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